Clover Release! 🚀 v3.16.0

Cross-Company Invitations Now Just Work

The biggest change in 3.16: when Company A invites a user to join Company B, the invitation no longer blocks even if that user already exists under a different company in Clover. And when the user's email domain isn't pre-authorized at Company B, Clover now routes the invitation through a clean approval gate instead of requiring support intervention.

This release also redesigns the task response wizard, refreshes the global search results page, and includes several usability and stability improvements.

What's New

Invitations That Handle Every Scenario

The problem: When a buyer invites a contact to represent a supplier, Clover needs to handle several situations — the user might be brand new, they might already have an account under a different company, or their email domain might not be recognized by the supplier's organization. Before 3.16, some of these scenarios hit a dead end that required support intervention.

Now: Every invitation creates a record and moves forward. Clover determines the right path automatically based on two factors: whether the user already exists in the system, and whether the invited email's domain is authorized at the receiving company.

How it works:

1. Authorized domain: instant delivery. If the invited user's email domain is already authorized at the receiving company, the invitation is sent immediately. No gates, no delays.

2. Unauthorized domain: company approval required. If the email domain isn't authorized, Clover creates an approval task assigned to the receiving company's General Management department. The receiving company reviews the invitation and approves or rejects it — all within a single task. Automatic reminders are sent at 2 days and 7 days if the approval is still pending.

• If approved: the invitation email is sent to the user (or, if the user already exists in Clover, a Company Access Request is automatically created and approved, granting them access).
• If rejected: the inviter is notified and the process ends cleanly.

3. Existing users get access automatically. When someone who already has a Clover account under Company A is invited to Company B, the system handles the Company Access Request behind the scenes. After Company B approves the invitation task, the user receives a notification that they now have access to Company B and can switch between companies from their profile. No manual coordination, no multi-screen process.

4. Clear status visibility. Every invitation now shows where it stands:

5. Duplicate sends are blocked. While an invitation is in Pending Approval status, Clover prevents sending another invitation to the same email address and disables the Resend button. No more accidental duplicate invitations creating confusion.

Redesigned Task Response Wizard

The task response wizard has been redesigned to give you more room to work:

• Left navigation panel removed — the step list that used to sit alongside the content area is gone, freeing up the full viewport width for the actual form fields
• New task header band — a compact bar showing the task name, requesting company, requester info, and a visual step progress indicator. The requesting company name is the primary trust signal — always visible.
• Full-height step content — fields and forms use all available vertical space between the header and action bar
• Persistent bottom action bar — Back, Save for Later, Reassign, and Next are always visible at the bottom of the screen

The result: less chrome, more content, and a layout that works better on narrower screens.

Refreshed Global Search Results

The search results page has been updated to match the current Clover design system. This is a visual refresh — search behavior, filters, and results are unchanged.

Updated elements:

• New page header (replaces the previous banner style)
• Redesigned company result cards showing logo, connection status, industries, and address
• Modern filter panel (Geography, Sector, Annual Revenue, Product Categories, Connection Type)
• Design-system buttons, tabs, and status badges throughout

Additional Improvements

• "Open in Task Wizard" renamed to "Respond to Task" — the button now describes the action users are actually taking
• Contact and Location fields are fully clickable in task responses — previously only the text label was clickable; now the entire field area responds to clicks
• Self-assignable workflow links handle unpublished workflows gracefully — these links no longer show an error page when the workflow has been unpublished
• Inactive contacts are disabled in contact selection — when linking a contact in a task response, inactive contacts now appear disabled and cannot be selected
• Smoother registration flow — the registration and Company Access Request acceptance screens no longer flash through multiple intermediate states before landing on the dashboard
• Campaign completion rate accuracy — fixed a bug where campaigns could incorrectly show 100% completion

Questions or feedback? Reach out to your Clover contact or email help@clovercollab.com.